CrossLoop 2.20

Publisher's description of CrossLoop

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CrossLoop is a free, secure screen-sharing utility designed for people of all technical skill levels. CrossLoop extends the boundaries of traditional screen sharing by enabling non-technical users to get connected from anywhere on the Internet in seconds without changing any firewall or router settings. It only takes a few minutes to setup and no sign up is required. Security is built into all aspects of CrossLoop.

Session data is encrypted at the end-points before being sent using a 128-bit encryption algorithm and a randomly generated 12-digit access code. CrossLoop includes file transfer support, and switch control feature. Adds creation of a free CrossLoop accounts to create a dynamic public profile page, reserve your custom CrossLoop URL, view your session history, as well as widgets to promote yourself as a tech support specialist.

Version 2.20 enables any Helper to show his/her availability to any customer seeking help and get notified of leads immediately.

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Editor's review of CrossLoop

CrossLoop provides a quick, easy, and completely free way to give a colleague, a friend, or a relative access to your computer. After installation, your PC will be assigned a 12-digit access code each time you start the program. You then give that number to another user to virtually share your desktop. Once connected, that user will have full access to your machine.

The odd nature of sharing a desktop cursor and the inability to add multiple users makes CrossLoop illogical for proper business presentations. However, the complete system access and 128-bit encrypted connection combine to create a great solution for low-budget, long-distance tech support. Guests can use any app and save files on your computer, as if they were sitting in front of the machine. No router configuration is required--a big plus. File transfers are now supported, but the purpose here remains collaboration: CrossLoop doesn't work without explicit permission from the host.

Since simplicity is a key attraction, it lacks more advanced features, and the connection must be made in two minutes or it times out. While the interface and the features are simple, CrossLoop offers a secure and fast method for two users to collaborate on one PC.

User reviews of CrossLoop

• Average user rating: out of 47 votes
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  CrossLoop

  Simple and functional.

  by: Max2448 on 30-Jul-2008 09:42:55 AM

  Pros: It's perfect for what it promises. It's easy to install and use. And it lets you use the software for personal uses, or to be a helper for others. But for me, it's great.

  Cons: The quality of the remote access display screen is somewhat low, but acceptable.

  The speed of the remote access function is choppy, and not very smooth, but it's ok.

  It would be Great if it could have a Chat/Instant messaging function as well, or even better, voice chat.

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  CrossLoop

  Easy, good design

  by: on 03-Jul-2008 08:51:04 AM

  Pros: Normally the people I am helping are not very computer literate so I have to tell them on the phone how to download and set up crossloop. It's very straight-forward and takes only two minutes.

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  CrossLoop

  Does one thing and does it well.

  by: PeterDenk on 13-Aug-2008 04:09:31 AM

  Pros: + Easy to download, install and use.

  Cons: - Updating of the screen on the accessing (remote) computer is extremly slow on slow connections.
  - No ability for the user on the sharing computer to grant access for the accessing computer for a longer period.

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