Customer Database Pro 6 Rev 110

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Publisher's description of Customer Database Pro

From Microguru: Customer Database Pro (CDB) is a complete, multi-user, customer database, and help-desk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered by your customers and their resolutions. Logged issues and customer records are fully searchable. CDB is readily customizable. Version 6 Rev 110 may include unspecified updates, enhancements, or bug fixes.

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Editor's review of Customer Database Pro

This program is made for business owners who need client information quickly with little hassle. Customer Database Pro takes a lot of the headache out of managing a database with a basic interface and allows a user to customize every last detail, from customer name and location to phone and e-mail contacts, as well as personal information or additional news.

Records are searched and retrieved in a matter of seconds. This program is more functional than flashy, however; though our CNET testers thought the interface "ordinary," it thankfully does not require a database wizard to operate. A few quirks with the trial version should be noted: when creating a new database, the program requires multiple acceptances of the company's licensing agreement. Despite its small quirks, as a basic database manager Customer Database Pro is a good program for businesspeople who need a trusty customer-information tool.

User reviews of Customer Database Pro

• Average user rating: out of 3 votes
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  Customer Database Pro

  Simple but limited

  by: ElrondPA on 02-Oct-2007 07:52:48 AM

  Pros: Low-cost, relatively simple to use. Ability to track help calls lets you search for problems and solutions. Most fields can get customized titles.

  Cons: No way to get mailing lists or other reports based on information in help calls or product/service purchase record (other than simply whether or not a product/service record exists); can't even put purchase information into a report so that one can do selections in Excel or the like; help call information can be put in a report, but such a report can't contain any customer contact information other than name. Selection criteria for reports limited to simple Is/Is Not (no less than/greater than, contains, etc.), but you can use multiple selections. "Mail merge" output is in a FoxPro format that Office XP doesn't recognize.

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