Acacia Help Desk 3.1.1

Publisher's description of Acacia Help Desk

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HDSA helpdesk software is a Microsoft Windows desktop software package that allows you to log support requests for anything ranging from help desks to problem tracking products and services. Create Knowledge Base Articles and Reports for management.

Version 3.1.1 includes reminders and more items in the main job queue.

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User reviews of Acacia Help Desk

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  Acacia Help Desk

  Acacia Help Desk 3.1.1 is logical and easy to use program

  by: vikkiwilliams on 02-Jul-2007 03:07:01 PM

  Pros: Acacia Help Desk 3.1.1 is logical and easy to use program. I was able to use the software immediately after downloading it without needing to refer to the Help section. It performs all of the required functions intuitively. GUI is clearly understood at a glance. Good Job!

  Cons: Little bit confusing with add contact function, but worked it out with no instruction

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