Great software / Inexistent support

Pros: With a little of practice, you can easily abandon the constant clicking of the mouse. It sounds terrible at first, but later you feel more "free" when using the mouse. Even misses the software when using a computer that does not have Gentle Mouse.

Cons: The software still have issues (like creating several instances of itself on the alt-tab), and gentleComputing (makers of Gentle Mouse) simply does not answer ANY email you send them.

So, the only contact you made with them is when the 15 days trials ends and you need to pay. I have not tried that yet... I really would like to hear back from them before spending $40 on a software.

Also, $40 becomes somewhat expensive if you are not going to get any future support, fixes or new versions of the software.

The same complaint I had with Reflex Vision, a great OSX like feature, but also the company just left the website open to receive the paychecks... and abandoned the project without notice.

Shame on them.

Posted: 27-Sep-2007 05:08:39 PM