Poorly written software, and no customer support

Cons: I reformated and re-installed windows xp, just to try to get this thing to work. Their website says you should shut off all startup programs or start in safe mode just to install. I can understand shutting down running programs, or even anti-virus software, but when they want you to mess with your system just to get the thing to work, you know it's a bad sign.

I finnaly got it to work-- in safe mode! I've been trying to shut down services one at a time to try and find the conflict. All my other software and hardware is legal and updated.

Their customer support is a joke. Trying to find real contact information just sends you in a repeating circle. I'll never buy a product from Broderbund again.

Posted: 20-Jul-2006 07:44:47 PM