Good program by itself, but their support sucks
Pros: This product lets me do just about anything I want as far as editing sound tracks and converting to different formats.
Cons: The company does not seem to care about supporting their product. I had a question about how to convert a track that is supposedly stereo (but the sound only comes out the left speaker) to being actually stereo. The program does not seem to let me do this. I couldn't find anything that would do it in the help files so went to the support forum on their website where I found several people asking the same question, going as far back as 2005, most of whom got no response and one of whom received an Admin response asking for more info but, though the original poster posted back with the requested info, the Admin person never posted again. Frustrating. Still, I've had this for like 2 years and this is my first major problem with it.
Posted: 18-Dec-2007 08:43:07 PM