Blue screen of death

Pros: Don't know any!

Cons: Installed the software, sloppy translation still has some German items. Crashed Windows XP SP2 immediately after loading. Good thing it's slow enough, that the third time I was able to uninstall it before it finished loading.

Posted: 01-May-2005 12:50:29 PM

Hey, it works!

Pros: I just had to burn an ISO file, and I was done in five minutes.

Posted: 16-Oct-2007 10:14:11 AM

Cheap, but not good

Pros: The price. I got quick, if unhelpful answers from customer service. Image files have to be good for something since one of the dowloadable utilities can read them.

Cons: The software seems to create images, but after two and a half days trying to get it to work, reading documentation and downloading every version and utility they have, I still cannot restore anything. This is a HUGE waste of time. There are lots of different little pieces you need to install and caveats to aborb. The knowledge base has critical error descriptions for days (such as, the make disk utility provided in your download does not work, but you can download a free DOS distribution from this other web site and combine the ISO with our program, then run restore in file mode instead of partition, etc., etc.).

The default option is to save to CD/DVD, which took 3 hours for 40GB of data. The restore took four hours then crashed on the fourth brand new DVD that had supposedly been "verified" by the separate burn utility - start over. So I saved to a USB drive. Then found that the Windows restore disk does not detect my drive at all. The Linux restore disk created by another utility boots then declares that the restore program is missing. The DOS restore disk detects the drive, but then does nothing instead of showing me the drive contents.

And there are plenty of totally obscure options in the GUI, and command line options, and config files that only the most hardcore geek could bear. Lots of dead ends to explore. Frustrating errors like stopping after one hour of backup saying the default cache size is too small. Then after I increase it, telling me it's too big (hint: it has to be "just right" -they just don't tell you what that is).

The tech support person told me that the different parts (less than 1MB combined) aren't integrated because many users have dial-up internet and pay by the minute (sic!). When I asked about the USB drive not being read, he just blamed my BIOS.

Steer clear at all costs.

Posted: 15-Oct-2007 10:42:59 PM