Overhyped underpowered VOIP leader. Rubbish for business.
Pros: Free basic service is OK. Good for personal use.
Cons: If you try something like SkypeIn to Skype to Forward to Skype out to create flexible call routing for yourself it will work but callers will experience 7 to 8 rings before they hear anything. Goodbye customer!
Lack of proper business facilities yet constant banging on about "Skype for Business" to bring new victims to their door.
Legendarily awful support. Don't bother calling them. It's the seldom answered forum or nothing. Problems get fixed by other users more than they do by the company.
100% lock in of any SkypeIn number you choose so that were you for instance to print it on cards and give it to your mates and then change your mind you would not be able to take it with you, they would have to change all their records, you would have to throw away any contact cards etc.
Call quality is not great. I can tell when other people call me from Skype. A "Robot echo" is almost invariably present.
90% of 3rd party add ins are almost toy like.
Calls are Skype standard rather than SIP so no free calls to other VOIP providers, only Skype to Skype.
Skype - In business terms it's just some sort of horrible trap! Keep it for free personal use only and never give out your SkypeIn number commercially.
Posted: 06-May-2008 05:38:31 AM